Refund policy
Returns & Refunds
We stand behind the quality of every seat we sell. Returns are accepted for manufacturing defects only.
What's covered:
- Faults in materials or workmanship
- Items that arrive damaged in transit
- Items that do not match the product description
What's not covered:
- Change of mind
- Incorrect fitment for your vehicle (please check compatibility before ordering, we're happy to help via email)
- Damage from installation, modification, or use
- Normal wear and tear
How to claim: Email A1MotorSports@gmail.com within 7 days of delivery with:
- Your order number
- Photos clearly showing the defect
- A short description of the issue
We'll respond within 1 business day. If the claim is approved, we'll cover return shipping and offer a replacement, repair, or full refund, your choice.
Australian Consumer Law: Nothing in this policy limits your rights under Australian Consumer Law. You are entitled to a replacement or refund for major failures and compensation for any other reasonably foreseeable loss or damage. For minor faults, we will repair or replace the item.
Inspection on arrival: Please inspect your seats on delivery. If there is visible packaging damage, photograph it before opening and contact us within 48 hours.